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Debt Management Plan  
 

Debt Management Plan FAQs

More about the CCCS Debt Management Plan
Dealing with creditors during your Debt Management Plan
Making payments via the Debt Management Plan
Debt management and credit repair

24/ 7 365 days a year
Free Counseling Service
 
Will CCCS contact my creditors about the Debt Management Plan?

How long will my Debt Management Plan take to complete?

What can I do to ensure success in my Debt Management Plan?

How much will it cost?

Must all of my creditors be included?

What if a creditor does not accept the Debt Management plan?

Will CCCS contact my creditors about the Debt Management Plan?
Consumer Credit Counseling Services sends a proposal letter to each of your creditors when you enter the Debt Management Plan and after you have submitted all of the documents requested by your counselor. This letter advises each creditor that you have sought debt repayment assistance through CCCS and requests the creditor’s support. The proposal letter will identify the following for each creditor:

• Your account number
• Your total indebtedness
• Your net income
• Your living expenses
• The names of creditors in your plan
• The amount owed to each creditor in your plan
• Your proposed repayment amount
for each creditor
• The date the creditor may expect a payment
• The reason for your plan

How long will my Debt Management Plan take to complete?
It takes approximately 36-60 months to repay debts through a DMP. Clients enrolling in a Debt Management Plan receive an estimate of the length of time it will take to complete their DMP. This written estimate, or pay-out forecast, identifies all debts that are included in your plan, the total estimated debt owed to each of your creditors, the proposed payment to each creditor, and the anticipated number of months necessary to eliminate the debt, assuming all payments are made on time and in full. As your plan progresses you may request an updated version of this forecast by contacting our Client Services Department.

What can I do to ensure success in my Debt Management Plan?
1. Make your deposits on time. Auto-deposit provides the most timely, convenient and ependable method of payment by deducting your monthly deposit directly from your checking or savings account. You may send cashier’s checks or money orders. No personal checks or cash are accepted.

2. Closely monitor your creditors’ statements. It is up to you to monitor your monthly statements to ensure creditors have reduced interest rates or stopped late fees, if applicable, and CCCS payments are being properly credited. If your specific creditors reduce interest and fees, it can take up to three months before these reductions are noted on your statements. CCCS does not see your monthly statements from creditors. Keep all statements in a folder or binder in case you need them for future reference. Also, keep us informed if any accounts are turned over to collection agencies or if any creditor notifies you of an account number or address change.

3. Stay in touch. Contact Client Services immediately if any problems arise. If you don’t understand something about your creditors’ statements or mailings, don’t panic! Call or email us. We’ve been dealing successfully with concerned creditors and clients since 1964.

4. Don’t make any payments directly to your creditors unless you have discussed this with our Client Services Department. Send all deposits, including any late or extra payments you might be able to make, directly to CCCS.

5. Don’t apply for additional credit without first talking with your counselor. If you do, you will place your DMP in jeopardy.

6. Update personal information. Contact us immediately with any change in your name, address, telephone number or email address.

7. Don’t miss deposits or make late deposits to CCCS for any reason. If you do, your creditors may resume their regular collection activities or reinstate regular interest rates and fees.

How much will it cost?
CCCS is a non-profit organization offering its counseling services to you free of charge. If you choose to enter a Debt Management Plan, there is a one-time, $35 set-up fee. You also have the option of making a volunatry contribution each month on the DMP, up to a maximum of $25 a month. Though our average client contributes $14 a month, it is completely voluntary.

CCCS is funded primarily from fair share contributions from creditors. Debt repayment plans serve the dual role of helping you repay your debts and creditors to receive the money owed them.

Must all of my creditors be included?
Creditors work with CCCS because they know they will be treated fairly and equitably. In most cases, all unsecured debts that you owe must be included in the Debt Management Plan.

What if a creditor does not accept the Debt Management plan?
In the event that one of your creditors is unwilling to accept the proposed payment, our Creditor Relations Department will contact you to see if you can adjust your budget to meet their requirements.

  ©2003 Consumer Credit Counseling Service
of Greater Atlanta & Palm Beach County/Treasure Coast -
All Rights Reserved
100 Edgewood Avenue  Suite 1800  Atlanta, GA 30303
For Service, Call 1-800-251-CCCS